Recently, just prepared a customized course about CUCM 10. One of the topics is about the Jabber on CUCM 10. It seems that it is not so clear about the Jabber integration with CUCM without the IM&P server (previous CUPS). As many of the Cisco documentation just mention how to configure Jabber to register to the IM&P server, without mentioning how to configure Jabber as a standalone (or desktop phone control) phone that doesn’t really need the IM&P. This blog entry wants to explain how to configure it.

Moreover, most of the configuration examples also involve the LDAP, DNS (though in real environment, most likely you will have those infrastructure components). Yet, you don’t need all those for the very basic configuration. All you need is:

1. CUCM server (v10)
2. Jabber client (v9 or 10) installed in your PC

Then you can immediately configure your Jabber as a softphone in just few steps. Here it is:

1. Create a CSF device
2. Add/Modify an End user
3. Configure the Jabber in your PC

Step 1. Create a CSF device

Under Device > Phone, add a new phone with type Cisco Unified Client Services Framework. Specify a name for the CSF device in the Device Name. Configure all other necessary fields. Click Save.

Then configure a new directory number for the CSF device.

Step 2. Add/Modify an End user

Under User Management > End User, add or modify an end user.

Associate the CSF phone you just created to the End user (or set the CSF device owner as the end user under step 1 above).

Then add the user to Standard CCM End User Group (this step is quite important, without that the Jabber will not able to login).


 

Please follow the other Blog entry Jabber setup without IM & Presence server (Part 2)

(Note: this blog entry follow the Jabber setup without IM & Presence server (Part 1))

Step 3. Configure the Jabber in your PC

Before that if you don’t have a DNS entry for your CUCM, you need to modify the Windows local host name table. Use any editor (e.g. notepad), edit the file \Windows\System32\drivers\etc\hosts, append the following lines to it:

<ip address of your CUCM> <hostname of your CUCM>

Again this step is very important, without it the Jabber will complain that unable to connect to the server.

Now, start your Jabber. The first time startup requires you to enter an Email address format user ID. Enter any dummy Email address format as user ID. Until it fails to connect, then you can choose the Advanced setting. Under the advanced settings, you can select the CUCM as your account type, also enter your CUCM server IP. Following is screen of Jabber 10-5. (Also tested with v9-7-4).

After save, login with the configured user. credential 

Simply enough?

- Kepler

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